Make complexity
feel intentional.
The experience needed to build trust for users with different financial and digital backgrounds while keeping critical actions unmistakable.
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MOBILE PAYMENTS / INCLUSIVE FINTECH
01 / Overview
I led an inclusive mobile-payment concept for African markets, focusing on everyday transfers, bills and merchant payments across varied connectivity conditions.
02 / Selected frames
11 additional views from the full design system
The experience needed to build trust for users with different financial and digital backgrounds while keeping critical actions unmistakable.
I used plain-language steps, strong confirmation states and a warm human image system to make the service feel local, optimistic and secure.
Products & services · 2020
